Comments and complaints

At Pharmacyspace we welcome comments and suggestions that you have regarding this website and the services that we provide to you. 

If you have any comments, complaints or suggestions, please do contact us. We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve the service that we provide. 

How to get in touch

Write to us. Shailesh Patel MRPharmS, Superintendent Pharmacist, Pharmacyspace, 5 Bessemer crescent, Rabans Lane, Aylesbury, HP19 8TF

Call us: 01296 331831 (Monday - Friday 9am to 5pm)

E-mail us: pharmacist@pharmacyspace.co.uk

You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure.

The NHS Complaints Advocacy Service can also give you advice and support in making a complaint about the NHS.

http://nhscomplaintsadvocacy.org/

If you are dissatisfied with the result of our investigation you can complain to the Health Service Ombudsman by:

visiting www.ombudsman.org.uk calling the complaints helpline 0345 015 4033 (Mon–Fri 8:30am–5:30pm)

emailing phso.enquiries@ombudsman.org.uk  faxing: 0300 061 4000 or writing to: The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London SW1P 4QP